Privacy Policy
Last updated: January 15, 2025
No Logging
We do not track your viewing habits
Secure Encryption
Your data is protected with TLS/SSL
No Selling of Data
We never sell your personal information
Minimal Cookies
Only essential and functional cookies
This Privacy Policy describes how AltusTV collects, uses, and protects your personal information.
We collect information you provide directly to us, including: **Account Information:** When you create an account, we collect your email address and password. **Payment Information:** We collect payment details when you purchase a subscription. Payment processing is handled by secure third-party payment processors. **Usage Data:** We may collect device information, connection timestamps, and error logs. We do NOT collect or store information about specific channels you watch or your viewing history.
We use the information we collect to provide, maintain, and improve our Service, manage your account, process payments, diagnose technical issues, detect and prevent fraud, and comply with legal obligations.
We do NOT sell, trade, or rent your personal information to third parties for marketing purposes. We may share information with trusted service providers who assist us in payment processing, cloud infrastructure, and customer support.
We implement industry-standard security measures including SSL/TLS encryption for all data transmission, strict access controls, secure data centers, and regular security audits.
We retain your information for as long as your account is active and for 30 days after account deletion. Payment records are retained for 7 years as required by financial regulations.
You have the right to access, correct, delete, and port your personal data. You can exercise these rights by contacting us at support@altustv.com.
We use essential cookies for authentication and session management. Performance and functionality cookies help us improve our website. We do not use tracking cookies to monitor your viewing habits.
For users in the European Economic Area, we process your personal data in accordance with the GDPR. You have the right to lodge a complaint with your local data protection authority.
If you have questions about this Privacy Policy, contact us at: Email: support@altustv.com WhatsApp: +966 598 920771 Address: Riyadh, Saudi Arabia
Questions about your privacy?
Contact our support team